WebTitan Cloud uses DNS to filter web requests. Use the Windows nslookup tool to test if filtering is working. You will need:


  • A website address for a website in a blocked category, e.g. if you have blocked the Alcohol category you could use www.coors.com.
  • A website address for a website in an allowed category e.g. if you have allowed the Entertainment and Videos category you could use www.youtube.com.

Open a command prompt. Type nslookup and press Enter. You should see this window:


Enter the address of the blocked site and press return.  The IP address returned should be 52.32.39.15.
This is because when you attempt to access a site that is blocked, you are returned the IP address of the WebTitan Cloud server. When you connect to that blocked IP, you will be presented with a block page.


Now enter the address of the allowed site and press return. The IP address returned should be the actual IP address of the site (any address except 52.32.39.15):





If you are allowed to access a site the actual IP address of the site will be returned.