This information relates to deploying WebTitan OTG to multiple users. This is typically done using a system admin's preferred Remote Monitoring and Management (RMM) software. The example below describes a Microsoft Intune deployment.

Follow the steps below to deploy WebTitan OTG using Microsoft Intune, which is part of the Microsoft Endpoint Manager platform.

Important

As a best practice, test your deployment using a limited test group with just one or two users first before full deployment.

  1. Click here to download the WebTitan OTG for Windows install file (setup.msi). The current version is 2.1.4. You need to know what folder this install file saves to in later steps (default: Downloads folder).

  2. Go to your Microsoft Intune admin center (Microsoft Endpoint Manager).

  3. Choose Apps from the side-bar menu.

  4. Click the ST-701-office365-add-button.jpg Add icon to create a new application to deploy OTG for Windows.

  5. From the Select app type menu on the right of the screen choose Line-of-business app and click Select.

    OTG-W2-Intune-select-app-type.jpg

    Note

    The line-of-business app is the recommended app type for the MSI install file format.

  6. In the Add App window click Select app package file and the App package file pane displays.

  7. Click the file OTG-W2-Intune-select-app-type-inline-icon.jpg icon and select the install file downloaded in Step 1.

    OTG-W2-Intune-select-app-package.jpg

  8. Click OK and the App Information page displays.

    OTG-W2-Intune-app-information.jpg

  9. In the Command-line arguments field, enter your install script for OTG. Base your install script on the example shown below, but edited with your own parameters.

    /qn /passive /L* installer_log.log RPC_URL=https://your-otg-url.webtitancloud.com:7771 INSTALL_KEY=00000z0z-0zz0-0000-zz0z-0zz000z0zz0z

    • There are two required parameters described in the table below that must be edited when creating your own script. There are additional optional parameters that you can use during installation - see OTG 2 Installation Parameters.

    • If you are upgrading from a previous version of OTG, you can install over that previous version and use PREFER_MASTER_CONFIG=true parameter in your install script.

    • It is recommended that you use the FULL_CLEAN optional parameter in your OTG 2 install script if you are moving from OTG 1 to OTG 2 to fully clear OTG 1 files.

    • Use the PREFER_MASTER_CONFIG=true parameter to ensure duplicate devices are not created on WebTitan.

    • The command must be on a single line with no line breaks.

    • /qn, /passive or /quiet are required msiexec options. See MSI Installation Options for more information on msiexec options.

    Required Parameter

    Description

    Example

    RPC_URL

    Your WebTitan OTG URL and (optional) port number. See WebTitan OTG URLs to determine your OTG URL.

    The RPC port is always port 7771 and is automatically added if not included in the RPC_URL parameter. The example(s) show the accepted formats.

    your-otg-url.webtitancloud.com

    your-otg-url.webtitancloud.com:7771

    https://your-otg-url.webtitancloud.com

    https://your-otg-url.webtitancloud.com:7771

    https://your-otg-url.webtitancloud.com:7771/

    INSTALL_KEY

    This is the OTG install key used to register an OTG device on WebTitan. You can get this in WebTitan from Settings > Device Configuration and noting the OTG Install Key.

    00000z0z-0zz0-0000-zz0z-0zz000z0zz0z

  10. The other fields on the App information page are based on your own preferences and company procedures, so complete as required.

  11. Click Next and the Assignments page displays.

  12. From the Assignments page, select the users you want to deploy to. Click Add group to select a group from your active directory.

    Caution

    It is recommended that you test your deployment using a test group with just one or two users first before rolling out fully.

  13. Once you have assigned users to this application, WebTitan OTG for Windows will start rolling out to them.

  14. While it is not necessary for a successful installation, restarting a machine is recommended after installation.

You can click Monitor in the side-bar menu and Device install status to view the progress of your deployment. However, the best way to validate rollout is to check if devices have been added to your WebTitan in Environment > Devices.