The Overview page gives you a summary view of activity for all your customer's domains and a list of your customers in the All Customers table.

All Protection and Filtering shows a summary of emails for all domains processed through SpamTitan over the Last 7 Days. Select Last 30 Days to show summary data for the last thirty days.

You must have added at least one domain with an active email flow to see summary data.

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The Quick Actions bar allows you to quickly add a new customer or add an email to your Allow & Block List.

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The Mail Threats pie chart shows the percentage of non-clean messages being processed over the last seven or thirty days (default: Last 7 Days). Categories include: Spam messages; virus messages; geoblocking; HELO reject; RBL reject and other frontline reject.

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The Processed Messages graph shows details your mail processing over the last seven or thirty days (default: Last 7 Days).

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Select and unselect the labels to add and remove an item from the graph:

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Note

Allowed IP emails are categorized under "Clean Messages".

All Customers is a list of all your customer accounts. Select the column column-icon.jpg icon to display the All Customers table column names. Slide each on and off to view or hide a column.

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  • Customer Name: Name of the customer.

  • Description: Optional customer details.

  • Created At: Date and time the customer entry was created.

  • Domains: Number of customer domains.

  • MX Completion: Status bar displaying the level of MX completion for domains. Hover over the bar to display numerical data:

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    There are three levels of completion:

    • Active (Green): Number of customer domains that have MX records pointing to SpamTitan. No further action is required.

    • Partial (Yellow): Indicates that only some customer domains have MX records pointing to SpamTitan. Select the view view-icon-small.jpg icon in the Actions column to go to the customer level and identify the domains that need to be updated. See Change your MX Records for further information.

    • Inactive (Red): Indicates that no customer domains have MX records pointing to SpamTitan. See Change your MX Records for further information.

  • 2FA Enforced: Indicates if 2FA is mandatory for users to access SpamTitan.

  • Actions: View and edit customer details:

    • Select the view view-icon-small.jpg icon in the Actions column for a customer to drill down to the customer level to view and further manage that customer.

    • Select the edit edit-icon.jpg icon in the Actions column for a customer to edit that customer's details.

From the Actions dropdown menu, you can add and delete customers, and enable and disable enforced 2FA for customers.

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Follow the links below for further details.