Update at 6:00 PM ET US:
We are pleased to inform you that the issue has now been resolved, and services are fully restored to optimal resolution.

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Date/Time: 2025/01/21 4:30 PM ET US

Currently, we are experiencing intermittent DNS resolution problems specifically affecting our https://usa1.webtitancloud.com system.

We understand the inconvenience this may cause and want to assure you that our team is actively working on resolving this issue as quickly as possible.

While service has improved we are committed to restoring service to optimal resolution and we extend our sincere thanks for your patience at this time. 

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Please note this incident only applies to customer's using https://usa1.webtitancloud.com, all other WebTitan customers are unaffected.