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WebTitan(Sugarloaf 5.01+)

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Announcements

Mail Delay: us4-smtp-ui cluster --- 2 Sep, 2025
Date/Time: 11:00 AM ET, 2 Sep, 2025 Around 10:00 AM ET US, there was slowdown in mail flow on US4 SpamTitan clouds. The backlog should be cleared in ab...
Rate Control Deferred on cloud-out-c/cloud-out-d.spamtitan.com
Date: 23 Apr 2:07 AM GMT/22 Apr 10:07 AM ET US Earlier this evening, an incorrect rate control entry was put in that caused many incoming messages to our ...
Mail Flow Delay US4.titanhq.com SpamTitan Cloud
We have identified a slowdown in mail flow on  US4 SpamTitan clouds. Our team is actively working to clear the backlog and restore normal operations a...
Quarantine Report Confirm button
Date: 5 November, 2024 Dear customers, Today, November 5th, we are rolling out a confirm button on quarantine reports to ensure that when links are clic...
FAQ for GHI SpamTitan Cloud v9 Upgrade
Who: GHI SpamTitan V8 Cloud customers When:  Cloud GHI Customers  - 5th February    What: SpamTitan v8 upgrade to v9. Will my and my users l...
FAQ for SpamTitan v9 Upgrade
Who: SpamTitan Private Cloud customers When: 2024   What: SpamTitan v8 upgrade to v9. This is a substantial upgrade bringing current SpamTitan P...
Office365/Hotmail IP addresses get SPF Fail / SPF record incorrect
If you see a message sent from an Office365/Hotmail email domain flagged for SPF Fail, it is because Office365 -occasionally- sends from IP addresses t...
SpamTitan 8.00 ISO installs download from: pkg-repo-1.titanhq.com / port 80
If you are finding the latency / problems during the Installation of the SpamTitan 8.00 Gateway ISO,  it may be related to the install downloading packages...
Mail Backlog on cloudp/cloudq/cloudr.spamtitan.com -- December 5, 2022
Currently on cloudp/cloudq/cloudr.spamtitan.com, there is a mail backlog of about 35-45 minutes.   ==> the backlog is dropping. We apologize for...
Mail Queues/Delays are cloudp/cloudq/cloudr.spamtitan.com
Currently we are experiencing mail delays on cloudp/cloudq/cloudr.spamtitan.com