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TitanHQ Platform

WebTitan(Sugarloaf 5.01+)

WebTitan(4.17 or Earlier)

SpamTitan(Skellig 9.00+)

SpamTitan(8.00 or Earlier)

SafeTitan

ArcTitan

EncryptTitan

Announcements

Significant Delay on SpamTitan Cloud cloudp-ui.spamtitan.com --- 20 Nov, 2025
Significant Delay on SpamTitan Cloud cloudp-ui.spamtitan.com cluster (messages from cloudps.spamtitan.com only)  Date:  1:00 PM ET US / 18:00 GMT Sta...
Platform maintenance
:Dear customers, We will be performing some standard maintenance work on platform.titanhq.com this morning - we do not anticipate any disruption to service...
Significant Delay on SpamTitan Cloud Outbound (cloud-out-c - only) --- 10 Nov, 2025
Significant Delay on SpamTitan Cloud Outbound (cloud-out-c - only) --- 10 Nov, 2025 Date:  3:00 PM ET US / 20:00 GMT Starting around 1:30 PM ET US th...
SafeTitan portal inaccessible due to Azure issues
Dear customers Please be advised that our SafeTitan is currently unavailable due to Azure issues as explained in the below article: Azure status We will ...
Phone lines are down due to Azure outage
Dear customers, Please be advised that our phone system is currently unavailable due to Azure issues as explained in the below article: Azure status We w...
Outbound Delay: Cloud-out-c/d cluster - 02 Oct, 2025
Dear Customer, We have identified a problem causing delays in outbound mail delivery on the cloud-out-c/d cluster. Our team is actively troubleshooting ...
Mail Delay: us2-smtp-ui cluster - 03 Dec, 2025
Date/Time: 17:00 UTC, 03 Dec, 2025 We are currently experiencing a mail processing backlog. Email delivery remains active, and the queue is being cleare...
Actions in Quarantine Report
Dear Customers, We are currently experiencing an issue with the links in quarantine reports. Our developers have identified the root cause and will release...
Mail Delay: us2-smtp-ui cluster - 10 Sep, 2025
Date/Time: 16:00 GMT+1, 10 Sep, 2025 We are currently experiencing a mail processing backlog. Email delivery remains active, and the queue is being clea...
Mail Delay: us2-smtp-ui cluster - 9 Sep, 2025
Date/Time: 16:00 GMT+1, 9 Sep, 2025 Around 16:00 GMT +1, there was slowdown in mail flow on US2 SpamTitan clouds. Queues are now clear. Apologise again f...