☰




Home My Tickets New Ticket Knowledge Base
Documentation

TitanHQ Platform

WebTitan(Sugarloaf 5.01+)

WebTitan(4.17 or Earlier)

SpamTitan(Skellig 9.00+)

SpamTitan(8.00 or Earlier)

SafeTitan

ArcTitan

EncryptTitan

Solution home SafeTitan Knowledge Base

Phishing and Training

Policy Document Training
Uploading a Policy Document This can be done under the Training Manger > Training Upload menu on the left hand side of the dashboard screen. You also h...
Analysing Phish Reponses - Determining if phishing emails have been forwarded / viewed on another device(s)
You may see that in some cases different IP addresses will be recorded for the same user. This can happen: Where a user views their email on different d...
Analysing Phish Reponses - Recognising false positives and how to correct
Overview – what to do when running campaigns and discovering “false positives”   Problem we’re solving: After successfully configuring your mail rules to e...
How to change the sender email address for campaigns [SPF Record]
SafeTitan: Updates to SPF (Sender Policy Framework) Records Purpose: To allow the sending of training, quiz, and Phishing emails from '@yourdomain.com&...