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TitanHQ Platform

WebTitan(Sugarloaf 5.01+)

WebTitan(4.17 or Earlier)

SpamTitan(Skellig 9.00+)

SpamTitan(8.00 or Earlier)

SafeTitan

ArcTitan

EncryptTitan

Getting Started: SpamTitan Cloud (SaaS)

A Domain Group Administrator can follow steps 1 - 7 to complete SpamTitan Cloud setup and initial configuration.

SpamTitan Cloud Setup
A Domain Group Administrator can follow the steps below to complete their SpamTitan Cloud setup and initial configuration. The following information is...
Step 1: Log in for the first time
As part of the SpamTitan Cloud setup, an email was sent to the supplied email address with information to get started, including a username and passw...
Step 2: Add Your Domain(s)
For SpamTitan Cloud servers to accept email for a domain and filter it, that domain must initially be added to SpamTitan Cloud. Follow these steps to...
Step 3: Test Connectivity to your Mail Server
Once a domain has been added, test to make sure your mail server will accept email from SpamTitan Cloud. While logged into SpamTitan Cloud as Domain ...
Step 4: Enable Quarantine Reports
Enable quarantine reports to send a report to all users that have had email blocked. Quarantine reports are not enabled by default. To enable quara...
Step 5: Add a Domain Administrator
A Domain Administrator must be assigned for each domain in SpamTitan Cloud. Domain Administrators have access to the domain level allow and block lis...
Step 6: Change Your MX Records
Any domain that uses email has MX records. The MX record lists the mail servers available to accept mail for that domain.  If you are a new custome...
Step 7: Lock Down Your Mail Server
Following best security practice, you should lock down your email server to only accept email from SpamTitan Cloud. Leaving it open to accept email from o...
Getting Started with SpamTitan Cloud
Are you a Domain Group Administrator? When you sign up for SpamTitan Cloud you receive a password for the Domain Group Administrator account. If you a...
Domain Group Administrator
SpamTitan Cloud customers are given a Domain Group Administrator account on setup and this account has full control in SpamTitan Cloud. The Domain Grou...