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TitanHQ Platform

WebTitan(Sugarloaf 5.01+)

WebTitan(4.17 or Earlier)

SpamTitan(Skellig 9.00+)

SpamTitan(8.00 or Earlier)

SafeTitan

ArcTitan

EncryptTitan

General: Skellig

Navigating Levels in SpamTitan
SpamTitan has different levels of access, one of which your login account is based on. Higher levels can drill down to levels below to view and manage ac...
SpamTitan Servers
There are a number of SpamTitan servers, one of which your account is on. Find your login URL in the table below to see the corresponding MX and IPs to u...
SpamTitan Levels of Access
SpamTitan has different levels of access. Higher levels can drill down to levels below to view and manage accounts. For example, an MSP Admin can naviga...
Customizing your Interface
As an MSP, you can go to Settings > Interface to customize your interface. Changes you make here are visible at customer and domain levels. You can cust...
How to Delete a Customer
1. On the Overview page, locate the customer in the All Customers table. You can also use the search field. 2. Check the box to the left of the entry fo...
Delete Domains
Go to Overview and select the checkbox(es) for domains(s) you want to delete. From the Actions dropdown menu, select Delete. You'll be prompted...
How to suspend or resume a customer account
PAGE CONTENTS How to suspend an account How to resume an account MSP admins can suspend a customer account from the Actions menu. This can also be ...
Adding support and contact details
Go to Settings > Support to customize the support contact details available to your customers. These details can be accessed from the user's profile....
Switching to dark mode
A logged-in user can set their interface display to light, dark, or system mode. Changes in appearance take effect for the logged-in user only. To chang...