Training Campaigns: Customer Admin : TitanHQ Helpdesk

Training Campaigns: Customer Admin

Articles to help Customer Admins create and manage Training Campaigns

Select Training Manager to view and manage training campaigns, templates, and messages. From here you can also create and manage your training categories ...

Managing Training Campaigns

You can create two types of training campaigns as a customer admin: Simple Training Campaign Simple (ad-hoc) training campaigns can be used to ca...

Create Training Campaign

You can use the following steps to create a training campaign. If you are creating your first training campaign, it is advisable to create a simple "...

Review Training Campaign

After you've created and published your first training campaign, follow these steps to ensure you received the training email and to view the campaign...

Set Up Automatic Enrollment for your Training Campaign

You can set up your Training Campaign so that you can automatically enroll new users to it. Note Users can only be automatically added to a training...

Apply Automatic Enrollment to an Active Training Campaign

If you want to edit an active Training Campaign so that new users are automatically enrolled, follow these instructions: Note Users can only be auto...

Adding Users to a Pre-Existing Training Campaign

You can add users manually to a training campaign after it has been created, by doing the following: In your SafeTitan portal, go to Training Mana...