WebTitan Cloud Service Provider Admin Guide : TitanHQ Helpdesk

Office 365 Email Delivery Delays – IP Throttling (04 Sep, 2026) - See article here
Service Resolved – Two-Factor Authentication (2FA) - See article here
Partially Resolved – PhishTitan Bannering Delays / Geoblocking Investigation - See article here
EWS is being deprecated - update permissions to continue using the Microsoft Exchange Backup product - See article here

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WebTitan Cloud Service Provider Admin Guide

Managing WebTitan Cloud Administrators (Service Provider)

Go to Management > Administrators to view and manage delegated administrators who can log onto WebTitan Cloud with administrator privileges. Adding ...

Using Logs in WebTitan Cloud

PAGE CONTENTS Viewing Interface Logs Configuring Remote Hosts for Syslog Messages Go to the Logs tab to view and manage interface log files and sys...

WebTitan Cloud Troubleshooting (Service Provider)

PAGE CONTENTS Establishing a Support Connection Using the Diagnostic Tools Using Advanced Troubleshooting Aids Establishing a Support Connectio...