Go to Settings > Administrators to view and manage administrators.

  • Use the search search-admins.jpg box to search the list of administrators.

  • Select the column column-icon.jpg icon to display the table column names. Slide each on and off to view or hide a column.

  • To delete an administrator, select the box selected-checkbox.jpg beside the administrator (or administrators) and select Delete.

The following information is available for each administrator:

  • Full Name: Administrator's first and last name.

  • Email: Email address for administrator.

Editing Administrator Details

Select the edit edit-icon.jpg icon under the Actions column to edit an administrator's details. When you're finished, select Save Changes.

Add an Administrator

  1. Go to Settings > Administrators and select Add. The Add an Administrator window displays:

    PT-add-administrator.jpg

  2. Enter the following details:

    • Full Name: Enter the first and last name of this administrator.

    • Email: Enter an email address for this administrator.

      Warning

      The same email address cannot be used for an MSP admin and a Customer admin.

    • Password: Enter a password for this administrator. Passwords must be a minimum of 12 characters (max. 64) and include one lower case character, one upper case character, a number and a special character.

    • Confirm Password: Confirm the password entered in the Password field.

  3. Select Add Administrator.