TitanHQ for Outlook allows users to report false positives and false negatives from Outlook to PhishTitan. PhishTitan learns from this feedback to continually improve.

  • False positive: A user receives an email they know is clean, but it has a PhishTitan banner. This can be reported as "Clean".

  • False negative: A user receives an email they suspect is phishing, but it does not have a PhishTitan banner. This can be reported as "Phishing".

Once successfully deployed, TitanHQ for Outlook is available in the Outlook desktop client, web application, and mobile app. Note that deployment time may vary depending on your environment.