1095 - How to initiate a remote support session : TitanHQ Helpdesk

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1095 - How to initiate a remote support session Print

Modified on: Mon, 21 Jul, 2025 at 12:48 PM

If a Redstor technical consultant invites you to a remote support session, do the following:

Download and run the Redstor Quick Support TeamViewer agent:
Quick Support (auto-detect OS): https://get.teamviewer.com/redstor
Give your consultant your remote ID via your open ticket.

If you encounter any problems or have questions, contact your consultant via your open ticket.

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