Required IP ranges


Storage

Service Address IP range Port 
UK Storage*.pro.redstor.com91.224.152.0/24
91.224.153.0/24
217.158.243.0/24
80.168.40.0/24 		443
US Storage*.pro.redstor.com23.105.15.0/24
23.81.58.0/24 		443
ZA Storage*.pro.redstor.com102.64.56.0/24
102.64.57.0/24 
102.216.20.0/24		443
AU Storage*.pro.redstor.com 40.82.200.102/32
40.82.200.25/32 
4.147.152.60/32
20.211.28.237/32 
4.237.226.173/32
20.5.16.31/32 		443
EU Storage*.pro.redstor.com20.113.192.151/32 
20.113.192.62/32
20.218.216.210/32
20.170.22.192/32 		443


RedApp services

Service Address IP range Port 
UK RedApp Servicesredapp-api.pro.redstor.com
api.redstor.com 		20.26.161.223/32443
US RedApp Servicesredapp-api.pro.redstor.com
api.redstor.com		20.221.221.163/32443
ZA RedApp Servicesredapp-api.pro.redstor.com
api.redstor.com 		20.87.68.185/32443 
EU RedApp Servicesredapp-api.pro.redstor.com
api.redstor.com 		20.79.87.50/32443 
CH RedApp Servicesredapp-api.pro.redstor.com
api.redstor.com 		20.250.190.19/32443 


AccountServers (self-hosted storage)

Service Address IP range Port 
UK AccountServersuk.pro.redstor.com 
sp.pro.redstor.com		91.224.152.0/24
91.224.153.0/24
4.234.136.144/28
4.234.148.48/28		443
US AccountServersus.pro.redstor.com
sp.pro.redstor.com		52.237.164.128/30
52.249.28.20/30		443
ZA AccountServerszasp.pro.redstor.com
sp.pro.redstor.com		20.87.204.72/30 
20.87.228.64/30		443
EU AccountServersch.pro.redstor.com
sp.pro.redstor.com		20.208.29.56/30
20.203.204.136/30		443
Storage Platform API AccountServersapi.pro.redstor.com4.234.136.144/28
4.234.148.48/28		443


The list of IP ranges can also be found here: 

https://redstornetworkreq.blob.core.windows.net/requirements/network-list.json


If you have content filters or network security devices in place between the backup agent or Storage Platform Console and our cloud platform, please add wildcard exclusions for *.redstor.com to avoid service disruption.

 

The following IP ranges were previously required to be excluded, but now can be safely removed from any restrictions: 

  • 65.52.30.79
  • 40.124.45.179 
  • 52.152.60.80/30 
  • 20.188.73.80/30 
  • 20.236.82.60/30 
  • 52.162.166.216/30 
  • 13.66.21.227 
  • 40.124.25.56 
  • 70.37.55.107

 

All data is transmitted securely over SSL and exclusively using port 443. The roles of IP addresses may change so it is recommended to allow the entirety of both ranges to ensure maximum service availability.

 

Note: For example, FSR to VMware requires a VDDK to be downloaded from our FSR resources blob storage. You will therefore need to allow a network connection to this storage address. Read more in Article 1306.


It is recommended that where possible, the use of proxy servers is avoided. All data transmitted is encrypted, compressed and de-duplicated so proxy servers offer no value in terms of caching data transmitted to improve performance. Direct routes to the backup server are always preferable where possible as they tend to produce the best throughput and fewest connection interruptions.