☰





Home My Tickets New Ticket Knowledge Base
Documentation

TitanHQ Platform

WebTitan(Sugarloaf 5.01+)

WebTitan(4.17 or Earlier)

SpamTitan(Skellig 9.00+)

SpamTitan(8.00 or Earlier)

SafeTitan

ArcTitan

EncryptTitan

Getting Started

System requirements and compatibility matrix
This article contains everything you need to know about which operating system versions we support and do not support, as well as the system requirements fo...
Network requirements
Required IP ranges Storage RedApp services AccountServers (self-hosted storage) Storage Service  Address  IP range  Port  UK Storage *.pro.re...
Redstor Storage Platform Maintenance Windows
The Redstor Strorage Platform requires a number of maintenance windows for updates - service interruption to the specified components may be experienced dur...
1399 - How to use the RedApp
This article shows you how to perform basic actions in the RedApp. It also describes where to find commonly used features like notifications and the audit t...
1137 - Supported cloud services on the RedApp
Introduction Through the RedApp, Redstor offers a variety of cloud backup and recovery services, listed below. For more on the security of our cloud servic...
1311 - How to backup a machine using the RedApp
PAGE CONTENTS Introduction Requirements How to backup a machine using the RedApp Step 1: Create a folder to house your machine's agent Step 2: Dep...
106 - How to configure machine roll-ups and retention
PAGE CONTENTS Introduction Configuring machine retention in the RedApp Summary of settings Roll-up retention Configuring machine retention in the St...
1501 - Running a Redstor product trial
Redstor gives your customers the option to try out any backup service on the RedApp for free for 30 days. You can upgrade the customer to the paid edition a...
Glossary
Welcome to the Data Protection glossary Below you can find brief definitions of our key product terms, as well as links to articles with more detail.   ...
1484 - I can't sign up/sign in to the RedApp
This article can help you troubleshoot if you are having issues signing up or signing in to the RedApp.   If you have trouble signing up On attempting...