Symptom

The ESE Agent GUI appears blurry on high-resolution displays such as QHD and 4K.

Solution

This can be addressed by modifying the scaling settings for the Agent. To do this:

1. Right-click the ESE shortcut and select Properties.

2. Go to the Compatibility tab.

3. Click Change high DPI settings.

4. Set as follows:

5. Keep clicking OK (you will need to sign out and sign back in again).