Mail Delay: us4-smtp-ui cluster --- 3-4 Sep, 2025 : TitanHQ Helpdesk

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Mail Delay: us4-smtp-ui cluster --- 3-4 Sep, 2025 Print

Modified on: Fri, 5 Sep, 2025 at 11:52 PM

Date/Time: 4:15 PM ET, 3 Sep, 2025

Around 10:00 AM ET US, there was slowdown in mail flow on US4 SpamTitan clouds.

The backlog should be cleared in about 10 to 15 minutes

We apologize again for the inconvenience.

Update: 4:33 PM ET:

Queues are now clear. Apologize again for the delays / inconvenience.

Update: 05 Sep 6:30 PM ET:
-- Earlier this morning (approximate 7:30 AM ET) we made performance changes in this SpamTitan to improve throughput. We are continuing to monitor but so far today performance has been as expected.

We apologize again for the inconvenience.

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Mail Delay: us4-smtp-ui cluster --- 3-4 Sep, 2025 Print

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