Outbound Delay: Cloud-out-c/d cluster - 02 Oct, 2025 : TitanHQ Helpdesk

Outbound Delay: Cloud-out-c/d cluster - 02 Oct, 2025 Print

Modified on: Mon, 13 Oct, 2025 at 2:58 PM

Dear Customer,

We have identified a problem causing delays in outbound mail delivery on the cloud-out-c/d cluster. Our team is actively troubleshooting and processing the backlog.

The mail queue is expected to clear in the next short while, after which email flow should return to normal.

Kind Regards,
The TitanHQ Support Team

Update: 4:45 PM ET US / 8:45 PM GMT

We found the root cause, and that has been fixed, but the backlog was still very large, but is working through it quickly

We will continue to post updates here.

We apologize for the inconvenience this has caused.

Update: 5:45 PM ET US / 9:45 PM GMT

Queue is nearly cleared completely

Update: 7:45 AM ET US / 11:20 AM GMT

Queues are cleared. Issue is resolved

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Outbound Delay: Cloud-out-c/d cluster - 02 Oct, 2025 Print

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