We are currently investigating significant DNS resolution problems affecting https://usa1.webtitancloud.com and https://usa3.webtitancloud.com. Our monitoring systems detected the problem and our engineering team is actively investigating the root cause.

Some customers may experience disruption to services during this time. We apologise for any inconvenience caused and will provide further updates as our investigation progresses.

Current status: Investigating

Started: 18:00 UTC+1

Next update: 23:00 UTC +1

Update – DNS Resolution 1

We are pleased to report that DNS resolution is showing signs of improvement across the affected production servers. Our engineering team continues to investigate the root cause to ensure a full and stable resolution.

We will post a further update once our investigation has concluded or if the situation changes.

Update – DNS Resolution 2

Current status: Resolved

Updated: 00:37 UTC+1

Thank you for your patience and consideration