Service Resolved – Two-Factor Authentication (2FA) : TitanHQ Helpdesk

EWS is being deprecated - update permissions to continue using the Microsoft Exchange Backup product - See article here
Service Resolved – Two-Factor Authentication (2FA) - See article here
EWS is being deprecated - update permissions to continue using the Microsoft Exchange Backup product - See article here
WebTitan Scheduled Upgrades - See article here
EWS is being deprecated - update permissions to continue using the Microsoft Exchange Backup product - See article here
EWS is being deprecated - update permissions to continue using the Microsoft Exchange Backup product - See article here

☰

Home My Tickets New Ticket Knowledge Base

TitanHQ Platform

WebTitan(Sugarloaf 5.01+)

WebTitan(4.17 or Earlier)

SpamTitan(Skellig 9.00+)

SpamTitan(8.00 or Earlier)

SafeTitan

ArcTitan

EncryptTitan

Service Resolved – Two-Factor Authentication (2FA) Print

Modified on: Wed, 2 Sep, 2026 at 6:08 PM

Status: Completed

Latest update: 02 September 2026, 18:05 (GMT+1)

Login via email and password is now working as expected. SSO login was restored earlier, and all login methods are now operating normally.

Posted : 02 September 2026, 18:00 (GMT+1)

SSO login is now working as expected. We are continuing to work on restoring login via email and password.

We will provide a further update as soon as possible.

Posted: 02 September 2026, 17:25 (GMT+1)

We are currently experiencing an issue with two-factor authentication (2FA) causing the Red App web interface to hang for some users.

Our team has identified the root cause and is actively implementing a fix.

Thank you for your patience and cooperation.

CyberSentriq Support Team

Did you find it helpful? Yes No