Posted: 07 October 2024, 12:58 UTC

Status: Resolved

Description:  Due to the impacts of storm 'Milton', our Florida operation is experiencing temporary disruptions. Customers may encounter slower response times or temporary delays in email/ticket response.

During this disruption, Product Support will be carried out by our EMEA Technical Support Team during EMEA hours (8am – 5.30pm GMT+1). Severity 1 issues will be handled by our EMEA on-call team, requiring a logged ticket and a phone call for escalation.

We apologise in advance for any challenges this disruption poses.

Status:  Resolved

Update history

• 11/20/2024 12:58:39 (UTC):  Posted