Posted: 09 October 2024, 13:03 UTC

Status: Resolved

Description:  Our Florida operation is experiencing disruptions due to severe weather conditions. Customers may encounter slower response times in email/ticket response.

During this time, Product Support will be carried out by our EMEA Technical Support Team during EMEA hours (8am – 5.30pm GMT+1). Severity-1 issues will be handled by our EMEA on-call team, requiring a logged ticket and a phone call for escalation.

We apologise in advance for any challenges this disruption poses.

Status:  Resolved

Update history

• 11/20/2024 13:03:16 (UTC):  Posted