ZADC1 connectivity degradation : TitanHQ Helpdesk

New outlook client crashing with Link Lock and STOA - See article here
Introduction of new ArcTitan Admin UI and OAuth 2.0 from 29 June - See article here
WebTitan Scheduled Upgrades - See article here

☰

TitanHQ Platform

WebTitan(Sugarloaf 5.01+)

WebTitan(4.17 or Earlier)

SpamTitan(Skellig 9.00+)

SpamTitan(8.00 or Earlier)

SafeTitan

ArcTitan

EncryptTitan

ZADC1 connectivity degradation Print

Modified on: Fri, 17 Jul, 2026 at 9:27 AM

Posted: 23 November 2023, 08:00 UTC

Symptoms: Degraded connectivity, backup/restore failures/errors/timeouts

Service impact: Backup tasks, restore tasks, account creation

Scope: ZADC1 (South Africa primary storage site)

Cause: Equipment failure

Status: Resolved

Update history

Last Update: 2023-11-23, 19:39 SAST

Did you find it helpful? Yes No