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Solutions
After completing the basic configuration, you can fine-tune your SpamTitan settings to help ensure you are getting as little spam as possible for your envir...
What is Greylisting? Greylisting temporarily rejects all email and requires the sending server to send it again after 5 minutes. This delay is ben...
What is the issue? Legitimate email with the MIME type application/octet-stream is being blocked as "Banned". What causes the issue? The a...
What is the issue? This is a description of how to create a content filter that will exclude an email from ALL but the front-line tests. What is the sol...
How License Usage is Calculated All email addresses that receive email count towards your license. The license count is calculated on a calendar-day basis...
What is the issue? The subject of an inbound email is Passed Unchecked — similar to the Type field in Reporting > History. (It shows as Passed UNCHECK...
What is the issue? An email is blocked in Reporting > History as 'SPF FAIL', but you still want to allow the sender through on their next atte...
What is the issue?
The steps below describe how to add an Office 365 (O365) domain to SpamTitan.
What is the solution?
Go to System Setup &...
What is the issue?
Microsoft is disabling support for Basic Authentication for some protocols in O365. This is happening on a random basis for tenant...
What is the issue?
Some customers add include:spf.titan.email to their SPF records, which is not the TitanHQ SPF include: statement. include:spf.tita...