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TitanHQ Platform

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Guides

1221 - How to manually update a Storage Platform
To update a Storage Platform: Make copies of the installation directory (default location C:\Program Files\Attix5 Pro) and the ProgramData location (defau...
1590 - How to recover Exchange calendars and contacts
Exchange Calendars and Contacts can be backed up as part of mailboxes. To include Calendars and Contacts for backup, ensure that these three icons are visib...
1193 - How to use the Storage Platform REST API
Note: This article applies to the Storage Platform API and not the RedAPI. You can find our RedApp API documentation here. PAGE CONTENTS Introduction ...
1610 - How to set up a report showing accounts that are over their storage limit
You can use the Storage Platform Console to schedule a regular report of accounts that are over their storage limit. It is best to monitor storage limits cl...
101 - How to install a Storage Platform
If you're hosting your own Storage Platform, installing this platform will be the first step in getting your Redstor instance up and running. If you'...
103 - How to deploy a custom Agent MSI from the Storage Platform Console
Once you have your Console linked to your Storage Platform, you can deploy backup agents directly from the Console.  Note: If you make use of the RedA...
104 - How to install an ESE Agent and create a new Account
To install an ESE Agent on Windows, you will need an installer (MSI) file. To get this file, use one of the following methods: Deploy an Agent from the Re...
1041 - How to enable Windows Image Backup in ESE
Overview With Windows Image Backup (WIB) enabled, all the critical volumes on a Windows machine will be backed up (a volume being a single accessible stor...
1055 - How to delete a mirrored Account from a MirrorServer
To remove a mirrored Account, you can either manually delete its folders or run a DeleteMirroredAccounts task on the MirrorServer. To do the latter: Dete...
1613 - How to create an integration between Redstor and Backup Radar
This article describes how to create an integration between Redstor and Backup Radar.  1. Follow the steps in Article 1607 to create a RedAPI service acco...