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TitanHQ Platform

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Guides

009 - How to request a Group Certificate
As an Administrator, you may find it useful to have access to the encryption keys used by your Accounts. You can gain access to these by requesting a Group ...
007 - How to add files on a network share to a backup selection
Shared network volumes can be added to the Network view in your ESE agent, and files in these locations can then be included in the backup selection. No...
006 - How to change the service ports for the backup service
1. To change the ESE default service port, stop the Redstor backup service. Right-click the Windows key and go to Computer Management. Expand the Service...
005 - How to adjust memory allocation in ESE
To change the memory allocations for the backup service and/or Agent interface, open ESE and go to Tools > Options > Advanced. Under Memory Allocation...
003 - How to reconnect an ESE agent to a backup account
In certain scenarios, you may need to reconnect an Enterprise Server Edition (ESE) agent to a backup account. This may be necessary after a machine refresh ...
002 - How to enable debug logging in the ESE Agent
To assist with troubleshooting, Redstor's Support team may need debugged backup service logs. To enable debug logging, go to Tools > Options >...
586 - ESE Agent inclusion/exclusion hierarchy
Users and Administrators can include or exclude (by profiling) certain files and/folders for backup. The following table shows the order in which inclus...
1290 - How to install ESE on macOS
Our Enterprise Server Edition (ESE) agent helps you easily manage backups and restores. To use ESE on a Mac, you will need to deploy an agent for the machin...
1470 - How to backup and recover Azure Blob Storage
If you're looking for an Azure Blob backup solution, you can find more information on our website, or start a free trial here.    Introduction Bac...
1355 - How to backup and recover Salesforce
If you're looking for a Salesforce backup solution, you can find more information on our website, or start a free trial here.    Page contents Int...