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Guides

1404 - How to add branding to the RedApp
Redstor lets you increase your brand visibility by customising the RedApp using your organisation's logo, and colours that match your brand. Please note...
1397 - How to backup and recover Hyper-V virtual machines
You can use our ESE agent to backup and recover Hyper-V virtual machines. The agent will auto-detect if Hyper-V is present and running on the machine. From ...
1483 - How to manage overspill allowance from the Storage Platform Console
Backups and account moves are blocked when the account's group's storage limit has been reached. (To read more about storage limits, see Article 102...
1199 - Interpreting your logs
When troubleshooting an issue in the ESE agent, InstantData or the Storage Platform Console, it will be useful to consult the logs. The locations of the dif...
1168 - How to enable ESE agent auto updates
You can use the Storage Platform Console to set your Enterprise Server Edition (ESE) backup agents to be updated automatically to the latest version that is...
1307 - How to do a Full System Recovery to VMware vSphere using InstantData
One of the ways in which you can use InstantData is to recover an entire system to a new VMware vSphere virtual machine. You can do this from the Storage Pl...
1266 - How to restore data as stubs using InstantData command-line
Our ESE Archiving functionality manages the life cycle of stub files. It keeps track of which files it stubs, and informs the Storage Platform. This ensures...
1130 - How to configure the backup schedule
Configuring a backup schedule is a key component of managing your backups. The backup schedules for cloud applications are set in the RedApp, whereas the ba...
1426 - How to revoke Redstor's access to your cloud apps
If you need to revoke Redstor's access to your cloud application data as part of the offboarding process, please follow the steps below for the relevant...
1499 - How to recover a deleted backup account
When a backup account is deleted using the RedApp or Storage Platform Console, the following happens: 1. The deleted account's record in our databas...