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Guides
To make changes to an existing scheduled report, open the Storage Platform Console in the Reports view. Open the Scheduled Reports tab in the work area to ...
Our legacy Storage Platform Console offers certain functionality, such as granular reporting, that is not currently available on the RedApp. If you are a Re...
To get a list of all users that are being backed up by a specific customer, follow the steps below in the Storage Platform Console. 1. Locate the custom...
If you experience a server failure in the primary site, you may need to promote a MirrorServer to a StorageServer so that backups can continue. This entails...
When Insight is enabled on a machine's ESE agent, the machine will be periodically scanned for file and volume information (such as the number, age and ...
The cipher suite used by Redstor Pro is determined by the Storage Platform. TLS 1.2 is required to connect to the Redstor Storage Platform, and supporte...
Storage Platform v24.5 contains a fix to enable recognition of newer certificates used to sign client updates. For this to take effect, you will need to edi...
Redstor offers two types of reporting: Enterprise and Standard. Standard Reports are only for customers with self-hosted platforms. For more on Enterprise R...
If you are concerned about the integrity of data in an HSM directory, you can run an IntegrityCheck on the directory to ensure the data is not corrupt. Be...
This article explains how to do a restore directly on the Storage Platform by using a special task file. This will instruct the Storage Platform to restore...