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Guides

1626 - How to export a list of backed-up users
To get a list of all users that are being backed up by a specific customer, follow the steps below in the Storage Platform Console. 1. Locate the custom...
1627 - How to request a Storage Platform Console user
Our legacy Storage Platform Console offers certain functionality, such as granular reporting, that is not currently available on the RedApp. If you are a Re...
1128 - How to edit a scheduled report
To make changes to an existing scheduled report, open the Storage Platform Console in the Reports view. Open the Scheduled Reports tab in the work area to ...
1633 - How to schedule reports in the RedApp
Partner Admin and Customer Admin users can use the RedApp to schedule regular email reports to monitor the protection of their data and their customers'...
1634 - How to access BMR logs from FSR to Azure or Azure Mobility
Bare Metal Recovery (BMR) logs are written by the BMR agent to a dedicated config disk during restore operations. These logs are not streamed to the Full Sy...