Home My Tickets New Ticket Knowledge Base
Documentation

TitanHQ Platform

WebTitan(Sugarloaf 5.01+)

WebTitan(4.17 or Earlier)

SpamTitan(Skellig 9.00+)

SpamTitan(8.00 or Earlier)

SafeTitan

ArcTitan

EncryptTitan

Guides

504 - How to do a restore using a task file
This article explains how to do a restore directly on the Storage Platform by using a special task file. This will instruct the Storage Platform to restore...
1218 - How to create a new custom Storage Platform column while deploying an ESE Agent
Column customisation allows you to select which columns you want to see when you view a Storage Platform, Group or StorageServer in the Storage Platform Con...
1145 - How to backup the ReportServer database
By default, the ReportServer database is not backed up with the AccountServer database.   In order to back up the ReportServer database to the Storage...
1118 - How to restore data from a MirrorServer
The Redstor Agent gives you the ability to restore data from a MirrorServer when the primary StorageServer is unavailable or unreachable. You will need conn...
1582 - How to disable a machine backup account
Disabling a backup account prevents backups of that account, with the option to resume them later if necessary. The ability to disable an account is useful ...
1515 - How to manually update a self-hosted StorageServer
Updates to StorageServer software are managed by Redstor and triggered during maintenance when an upgrade is required. Under some circumstances, a triggere...
552 - Linux Agent email notification command-line setup
Background The Redstor Pro Agent supports email notifications using SMTP on Linux. While there is a dialog for configuring the settings in a Linux-with-GUI...
1549 - How to monitor a StorageServer using an API call
The StorageServer application can be monitored using a REST call to the following endpoint: https://<serveraddress>:<portnumber>/health If the...
1542 - How to edit the AccountServer's ConnectionStrings.config file when upgrading the Storage Platform to v24.5
Storage Platform v24.5 contains a fix to enable recognition of newer certificates used to sign client updates. For this to take effect, you will need to edi...
1049 - How to enable/disable Insight scanning in ESE
When Insight is enabled on a machine's ESE agent, the machine will be periodically scanned for file and volume information (such as the number, age and ...