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Guides
When a primary StorageServer is unavailable or unreachable, InstantData gives you the ability to restore data from a MirrorServer. You will need connectivit...
Disabling a backup account prevents backups of that account, with the option to resume them later if necessary. The ability to disable an account is useful ...
Updates to StorageServer software are managed by Redstor and triggered during maintenance when an upgrade is required. Under some circumstances, a triggere...
Background The Redstor Pro Agent supports email notifications using SMTP on Linux. While there is a dialog for configuring the settings in a Linux-with-GUI...
The StorageServer application can be monitored using a REST call to the following endpoint: https://<serveraddress>:<portnumber>/health If the...
Storage Platform v24.5 contains a fix to enable recognition of newer certificates used to sign client updates. For this to take effect, you will need to edi...
When Insight is enabled on a machine's ESE agent, the machine will be periodically scanned for file and volume information (such as the number, age and ...
If you experience a server failure in the primary site, you may need to promote a MirrorServer to a StorageServer so that backups can continue. This entails...
To get a list of all users that are being backed up by a specific customer, follow the steps below in the Storage Platform Console. 1. Locate the custom...
Our legacy Storage Platform Console offers certain functionality, such as granular reporting, that is not currently available on the RedApp. If you are a Re...