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Guides

1395 - Data tagging
 Data tagging allows you to see how much of your backed-up data is highly sensitive or sensitive in nature. This means you can better manage your exposure a...
1401 - RedApp guide for Console users
This article shows you how to perform basic actions in the RedApp. It also describes where to find commonly used features like notifications and the audit t...
1413 - How to add and delete customers/partners in the RedApp
You can use the RedApp to manage your customer/partner organisations (known as companies in the RedApp). You can add, edit and delete companies using the gu...
1424 - How to list your organisation on our partner directory and enable end-user signup
Redstor's All Access partners have the option of being listed on our partner directory. To get your organisation listed, follow the steps below...
1436 - How to grant additional permissions to backup M365 shared mailboxes
Note: The information below applies to M365 backups created with Redstor before 1 November 2022. As part of our new pricing model, Microsoft 365 shared ...
1493 - Automated billing in the RedApp
New and existing partners on our new pricing plan can request to use the automated billing feature in the RedApp. Note: If you are on the legacy pricing pl...
1508 - How to set up an Azure resource group and required resources to test Azure Mobility
In order to test Full System Recovery (FSR) using Azure Mobility, you will need an Azure resource group and virtual network, as described in Article 1329. T...
1519 - How to use the RedApp Marketplace
The Marketplace in the RedApp allows you and your customers to discover and instantly trial one or more products. Partners have the option to add paid editi...
1550 - Workaround for selecting a large number of M365 users for backup
When first backing up Microsoft 365 Exchange Mail or OneDrive in the RedApp, you can make your backup selection either by group or by user. While select...
1570 - How to recover cloud accounts in bulk
When recovering multiple accounts using the RedApp, bear in mind that it is not possible to queue a recovery while another recovery for the same backup set ...