Home My Tickets New Ticket Knowledge Base
Documentation

TitanHQ Platform

WebTitan(Sugarloaf 5.01+)

WebTitan(4.17 or Earlier)

SpamTitan(Skellig 9.00+)

SpamTitan(8.00 or Earlier)

SafeTitan

ArcTitan

EncryptTitan

Guides

1131 - How to configure a proxy server in ESE
In cases where a proxy server is used to access the Storage Platform, you can configure the proxy settings in the ESE Agent by going to Options > Communi...
1125 - How to add and manage Storage Platform Console users
There are two types of Access Users of the Storage Platform Console: Classic Users and Tenant Users. With Classic Users, Console access credentials (usernam...
1129 - How to change an Account's password or encryption key
PAGE CONTENTS How to change the Account password How to change the Account encryption key The security options (password and encryption key) of the ...
1126 - How to configure Storage Platform Console roles
Two predefined roles are included in the Console: Group Admin: admin access to a Group/s, the Activity area and Enterprise Reports (if installed) View On...
1124 - How to modify an Enterprise Report template
An Enterprise Report template contains two types of content: static content – controlled through the report template dynamic content – controlled through...
1123 - How to create a new Enterprise Report template
1. Navigate to the Reports folder on the AccountServer (the default path is C:\ProgramData\Attix5 Pro\AS_Service\Reports). Create the folder if it doesn’t a...
1122 - How to lock/unlock a StorageServer
The Storage Platform Console allows you to lock and unlock StorageServers. Locking a server prevents any new Accounts from being added to it automatically. ...
1120 - How to restore Microsoft SQL Server databases
The Enterprise Server Edition (ESE) Agent can restore a Microsoft SQL Server database into an active SQL Server instance, with the required metadata intact,...
1119 - How to backup Microsoft SQL Server databases
Redstor's Enterprise Server Edition (ESE) Agent can backup Microsoft SQL Server databases using the Volume Shadow Copy Service (VSS). As with backing up...
1117 - Managing Storage Pools
A Storage Pool is a group of one or more StorageServers on the Storage Platform. As part of the process of creating a new Group, the administrator selects a...