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Guides
Important notice: Our Salesforce backup product is being retired in October 2026. Read more here. PAGE CONTENTS Introduction What is supported? Gu...
Introduction Backup and recovery of Azure Blob Storage forms part of our cloud service offering. To use the Azure Blob Storage backup service, you need to...
Our Enterprise Server Edition (ESE) agent helps you easily manage backups and restores. To use ESE on a Mac, you will need to deploy an agent for the machin...
Users and Administrators can include or exclude (by profiling) certain files and/folders for backup. The following table shows the order in which inclusio...
To assist with troubleshooting, Redstor's Support team may need debugged backup service logs. To enable debug logging, go to Tools > Options >...
In certain scenarios, you may need to reconnect an Enterprise Server Edition (ESE) agent to a backup account. This may be necessary after a machine refresh ...
To change the memory allocations for the backup service and/or Agent interface, open ESE and go to Tools > Options > Advanced. Under Memory Allocation...
1. To change the ESE default service port, stop the Redstor backup service. Right-click the Windows key and go to Computer Management. Expand the Service...
Shared network volumes can be added to the Network view in your ESE agent, and files in these locations can then be included in the backup selection. No...
As an Administrator, you may find it useful to have access to the encryption keys used by your Accounts. You can gain access to these by requesting a Group ...