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Guides

1345 - Backing up private channels and shared channels in Microsoft Teams
Important update: Restore of private channels is not supported as of 8 September 2025.   Background When a new Team is created in Teams, a linked ShareP...
1553 - How to do incremental recovery using InstantData Temporary
  It is possible to use InstantData Temporary together with Microsoft's robocopy command to perform incremental restores based on file change dates. N...
925 - How to activate InstantData
The steps below need to be performed by the Administrator to enable access to InstantData. 1. Install the supporting software Install the latest versi...
1359 - How to back up an archive mailbox
  Redstor gives you the ability to back up and recover the archive mailbox in Microsoft Exchange. Please note that the archive mailbox is not the same as t...
1412 - Azure VM Pro: How to assign the necessary roles in Azure
To enable you to add Azure VMs to your Redstor backups, three roles must be assigned to your Azure service principal: Disk Snapshot Contributor, Network Con...
1495 - How to rehydrate archived files
All archived or stubbed files can be rehydrated in one go as long as there is enough disk space available. To do this: 1. In your ESE agent, click on t...
1496 - How to increase or disable the free space threshold when rehydrating archived files
When archived files are rehydrated, they take up considerably more space than their stubs. While rehydrating stubs, the ESE agent therefore monitors the ava...
1498 - How to configure Archiving
Before configuring Archiving, consult Article 1640 - Best practice for data archiving with ESE. To configure Archiving for an account, follow the steps ...
1497 - How to activate Archiving
To use our Archiving feature, you will need an Archiving licence. You will also need to enable Archiving for each collection/group you want to archive. ...
1524 - How to obtain a group's account create key
  As part of creating a new backup account that was not deployed directly from the RedApp or the Storage Platform Console, you will need to enter the accou...