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Guides

1607 - How to use the RedAPI
Note: This article applies to the RedAPI and not the Storage Platform API. You can find our Storage Platform API documentation here.   Background The Red...
1100 - How to add or delete a Group
How to add a Group 1. In the Storage Platform Console, open the Account Management view in the left-hand pane and expand the Storage Platform node. 2. R...
110 - How to log a support ticket
If you are experiencing a serious technical issue and need to get in touch with Redstor’s support team, you can log a ticket with us by following the steps ...
1099 - How to add or delete a Collection
How to add a Collection 1. In the Storage Platform Console, open the Account Management view in the left-hand pane and expand the Storage Platform node. ...
1093 - How to move an Account from one Group to another
This article describes how to move a Backup Account from one Group on the Storage Platform to another. In the Account Management view in the Storage Plat...
1085 - How to override VSS selections
When Full System Backup is enabled, all critical content is automatically included by VSS. In some cases, this may include content that is excluded from the...
1329 - How to use Azure Mobility to do Full System Recovery
  Our Azure Mobility service automatically creates a virtual machine in Azure and recovers your backed-up machine there.   Page contents Requirem...
1292 - How to backup and recover Google Drive
If you're looking for a backup solution for Google Workspace (GWS), formerly known as G Suite (gsuite), you can find more information on our website, ...
1423 - RedApp user roles
When creating a new user on the RedApp, you can assign that user access and permissions relating to certain companies (customers) and/or products. Note that...
1083 - How to import a backup snapshot
There are four ways of importing a backup snapshot: from the Storage Platform Console from a task file from a UNC path from a removable drive   H...