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Troubleshooting
Background
Often, due to bandwidth constraints, it may be desirable to run a backup as a snapshot backup, where data is written to a removable disk and co...
Some database management systems such as Pervasive SQL and MongoDB pre-allocate large volumes of empty space to their database files so that the file sizes ...
A third-party solution which uses reparse points could be in use, and the requirement is to skip this during the ESE backup.
To achieve this, the followin...
Symptom
The backup selection suddenly increases when System Volume Information is included in the backup selection and Windows Server deduplication is ena...
Security permissions on network files and folders (UNC shares) are generally restored successfully if the user that backed up the file also restores the fil...
Each backup account has a storage limit, which can be specified in the RedApp or in the Storage Platform Console. You will see an error in the logs if a bac...
Symptom When restoring a file with the Enterprise Server Edition (ESE) Agent or with InstantData Full System Backup (FSB) recovery, the contents of the fil...
Symptom
A backup for Microsoft 365 completes with errors. The message below is found in AppInsights:
Content stream for Mailbox\Migrated Teams Chat\AAMk...
Symptom
As part of installing ESE on macOS, you will have allowed the ESE agent full disk access permission. Failing to do this may result in errors. Howe...
The Volume Shadow Copy Service or VSS, a Microsoft product that is included in Windows, is used to back up Exchange, SQL, SharePoint, system states, and Hyp...