.png)
Troubleshooting
Symptom Machine backup (ESE) accounts that were never created by an admin appear in a backup estate. The account names are usually in all caps, like the sy...
In April 2025, Microsoft announced they are actively working to remove Exchange Web Services (EWS) dependencies in all Microsoft products, including Outlook...
Symptom Xero backups fail without the customer making any changes to their backup set. Cause This happens because Xero introduced authorisation change...
Symptom Xero backups start on schedule, but do not complete. Cause Xero applies a daily limit of 5 000 API requests per Xero organisation, per connect...
Symptom Archiving fails with errors such as the following: Could not process 'C:\Directory\Folder\file.pdf' (account mismatch) Rehydrating 'C:...