☰




Home My Tickets New Ticket Knowledge Base
Documentation

TitanHQ Platform

WebTitan(Sugarloaf 5.01+)

WebTitan(4.17 or Earlier)

SpamTitan(Skellig 9.00+)

SpamTitan(8.00 or Earlier)

SafeTitan

ArcTitan

EncryptTitan

Solution home Backup and Recovery Knowledge Base

Troubleshooting

1086 - BITS writer offline and pending reboot prevents Full System Backup
Symptom Full System Backup will not complete, reporting a problem with BITS VSS writer (Background Intelligent Transfer Service Volume Shadowcopy Service ...
1090 - Unable to move local copy to and from Samba shares
Symptom Attempts to move local copy files to a Samba share or from a Samba share to a local/other file share fail in the vast majority (80%) of cases.  ...
1568 - RedApp: No Azure Blob Storage items available for single item recovery
Symptom When attempting single item recovery from your Azure Blob Storage snapshots list in the RedApp, no blobs (objects) are visible.   Solution ...
1473 - Azure backup and recovery troubleshooting
This article contains a collection of errors that are commonly encountered in backing up and recovering Azure Virtual Machines and Azure Blob Storage. Use t...
1403 - Google Drive and Gmail skipping backups with error "Requested client not authorized"
Symptom New Google Drive and Gmail accounts are created but do not back up. An "access denied" error presents with the description "Requeste...
008 - Antivirus exclusions
Antivirus software, while performing its intended defence operations, can severely limit backup service performance and even corrupt backup processes. For t...