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Troubleshooting
Symptom When trying to open the Redstor Pro GUI, the following is reported "System Error. Code: 2. The system cannot find the file specified". T...
Symptom When backing up using the Enterprise Server Edition (ESE) the following error messages are seen for one or more files: WARN : 12:46:16 Unsupport...
Note: See also Article 008. Introduction On a modern operating system, it is likely that some form of threat management system is installed. While in ...
If you are experiencing issues installing a Windows ESE agent that was deployed from the RedApp, you can try the following troubleshooting steps. 1. Che...
When performing a Full System Recovery (through InstantData), where the original backed-up system contained a volume spanning multiple dynamic disks, the f...
Note: The term "database" here applies equally to SQL Server databases and Exchange databases, as well as other VSS writer-enabled applications. ...
Symptom One or more files selected for recovery are not restored, with the following error presenting in ESE: "Could not restore [x] items in [locati...
Symptom When setting up Google Workspace backups, the following presents: "Error 400: admin_policy_enforced". Cause This occurs because the...
Due to the differences in operating system configuration from Microsoft's clustering technology Cluster Shared Volumes, there are some limitations to Re...
Symptom A PST file that is downloaded as part of an Exchange mailbox recovery is found to be smaller in size than the backup size shown in the RedApp. ...