Troubleshooting
Symptom A machine backup fails, with the following error showing in the ESE logs: ERROR : Backup failed: Your backup limit of 100,00 GB has been exceeded ...
Symptom The ESE Agent presents a warning when a symlink is selected for backup, but its target file is not. For example: "Warning: The target ‘C:\Prog...
Symptom A backup fails with the warning "Could not retrieve account settings". You may also see the warnings "Could not determine StorageSer...
Symptom A Full System Recovery to VMware fails and the following error presents: Error: Failed to connect to VMWare hypervisor. System.Net.Http.HttpReques...
Symptom The backup service is shut down during a backup or an Insight scan, and the following warnings are presented: WARN : 19:03:41 Non Daemon Thread po...
Symptom When a user attempts Full System Recovery (FSR) of an account to Azure, the following error presents: Error: The client "TenantAccoun...
Symptom If Full System Backup is enabled on Linux, and any mounts with names starting with /dev/sd* or /dev/disk/by-path/* are present in /etc/fsta...
Symptom If you have a very large number of SQL databases (50+) on a single machine, you may encounter a variety of VSS and system errors. Some of these inc...
Symptom While the user is attempting a test FSR of an account to Azure, a (403) Forbidden error is experienced because the user does not have the relev...
Symptom A backup fails with the following warning: WARN: 22:00:02 Could not move original properties file 'C:\Program Files\Redstor Pro\Backup Client ...