.png)
Troubleshooting
Symptom
A Microsoft 365 backup fails with the error "User's mysite not found". This can happen for OneDrive, Exchange, SharePoint, or Team...
Symptom
During a silent installation of the InstantData Service (IDS), a warning is shown to the following effect:
Failure of Rehydration Service inst...
Symptom
On attempting to restore a machine using InstantData Temporary, a prompt is displayed to install software from EldoS Corporation.
Caus...
Redstor's InstantData Full System Recovery (ID FSR) technology is able to recover virtual machines back to VMware vSphere environments. To do this, it...
In some scenarios, the drive letters are reversed for one or more volumes after performing a physical to virtual (Hyper-V) Full System Recovery. The p...
Symptom
On attempting to recover to Azure, the user encounters a warning at the point of authentication: "This app may be risky. If you trust this ...
Symptom
When trying to log into the Storage Platform Console or the RedApp, the user encounters the following error: "The reply URL specified in th...
Background
A critical vulnerability known as "Log4Shell" has been found in the Log4j Java library. Details can be found here. A subsequent vul...
Background
On 31 March 2022, a vulnerability within the Spring Framework was disclosed. Further detail regarding this vulnerability can be found here.
...
Symptom A backup set in the RedApp gets stuck on a loading screen with no options available to the user. Cause A likely cause of this is that the acc...