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Troubleshooting

384 - ESE: files with extended attributes skipped
Symptom When backing up using the Enterprise Server Edition (ESE) the following error messages are seen for one or more files: WARN  : 12:46:16 Unsupport...
393 - ESE error: "The system cannot find the file specified" but file exists (javaw.exe)
Symptom When trying to open the Redstor Pro GUI, the following is reported "System Error. Code: 2. The system cannot find the file specified". T...
382 - ESE error: "GC overhead limit exceeded" or "Java heap space"
Symptom The backup or restore logs will display an error message "GC overhead limit exceeded" when restoring or backing up using the ESE Agent: ...
1452 - Warning: Failed to read security descriptor for file ... (Access is denied)
Symptom The following error message is seen when a file is in use and therefore being handled by VSS. Warning: 21:47:05 Failed to read security descripto...
1451 - Warning: Unable to open file ... (The system cannot find the file specified)
Symptom Thie following warning message is seen when a file is in use and therefore being handled by VSS (since VSS creates the GLOBALROOT snapshot path): ...
1454 - VSS error in the Windows event log: Unexpected error on routine call
Symptom When a backup completes, you may encounter a Windows event log similar to the following: Volume shadow copy service error: Unexpected error on...
1450 - Error: Unknown VSS or COM error
Symptom When running a backup, you may encounter the error "Unknown VSS or COM error". Message: 10:05:06 Starting VSS snapshot Error: 10:05:07 ...
1533 - Error: VSS snapshot creation failed (0x80042308; object not found)
Symptom A backup fails with the following error: ERROR : 19:04:24 Backup failed: VSS snapshot creation failed. See FAQ https://bit.ly/2KQA9WI (0x8004230...
1460 - Error: VSS snapshot creation failed (0x80042306; provider veto)
Symptom A backup fails with the error "VSS snapshot creation failed (0x80042306; provider veto)".   Cause The VSS error "provider veto&q...
1457 - How to re-register DLLs to address repeat failures in VSS
If you encounter unusual errors (e.g. "Writer Infrastructure failed" or "Could not determine if VSS snapshots supported") and repeat fai...