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Troubleshooting

853 - How to retire a StorageServer when using Storage Pools
  Storage Pools enable automated account moves between StorageServers on a Redstor Pro Storage Platform, effectively balancing the storage load between ...
859 - ESE: SQL Server default database name conflicts with named instance
Background When a default SQL server instance database conflicts with a named SQL server instance, the following error message can be picked up either i...
900 - ESE out of memory
Symptom The Enterprise Server Edition (ESE) Agent reports an error such as the following: Backup failed: Exception of type 'System.OutOfMemoryEx...
913 - ESE: Incomplete logs with error "Backup logging could not be completed"
Symptom Backup and restore logging in the Enterprise Server Edition (ESE) Agent appears incomplete and the Management Console displays the following err...
987 - ESE: Error "Could not prepare for restore of VSS writer 'SqlServerWriter'"
Symptom Attempts to restore a SQL Server database with the ESE Agent fail with the following error: ERROR : 10:49:26 Could not prepare for restore of ...
1134 - Error: Agent cannot open due to local port conflict
Symptom The initial presentation of this error is either a failure in starting the Redstor service, or a "Service not running" error message o...
1115 - Backup fails with "0x800423f0; writer inconsistent snapshot"
Symptom The backup fails with the following message: ERROR : 11:07:18 Could not create snapshot for VSS writer 'System Writer' (0x800423f0; wri...
496 - Unable to perform an Integrity Check while a mirror is in progress
  Symptom The following error is seen in the StorageServer log when trying to perform a Integrity Check: Info: CLIENT\ACCOUNT -  Integrity: Quick Inte...
1575 - I can't access the RedApp
  Please select from the options below: I can't access the RedApp with my user account I don't have a RedApp user  
1574 - PST recovered Exchange mailbox does not show email addresses of contacts
  Symptom After recovering a deleted Exchange mailbox using a PST export, the email addresses of contacts are not visible, even though the contacts appe...