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Troubleshooting
Symptom The RedApp shows Microsoft Exchange backups to have completed with errors or warnings. Further investigation reveals XML parsing exceptions, which...
Symptom
Backups are missed, and nothing happens when you subsequently attempt to launch the ESE agent.
Solution
1. Open Services in Windows and lo...
Where VSS settings are not accessible from the GUI, the following commands can be run from an elevated command prompt: To show the current volume shadow...
Symptom A backup fails with the error "VSS snapshot creation failed (0x8004231f; insufficient storage)". Solution To prevent this, you have...
Symptom A backup completes with the following warning in the ESE logs: WARN : The SQL Server file 'xx\xx\xxx' can be backed up more consistently ...
Symptom The backup task for SIMS’s Discover component fails with the following error: ERROR : 22:00:49 [Discover] Database 'servername\sims,DISCOVER&#...
Symptom A backup fails with the following error: Could not prepare for snapshot creation (VSS writer in an unexpected state): writer error
(not retryabl...
Symptom When attempting a Full System Recovery of a Windows system from a local copy, the following error presents after selecting the GUID folder: "...
Symptom An InstantData Full System Recovery fails with the 404 (not found) error "WebLaunch session {x} is invalid or has timed out". Cause ...
Symptom A backup fails with the error 'Could not initialise COM library'. Error: Backup failed: Could not initialise COM library (0x80070583; for...