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Troubleshooting
Symptom An ESE backup does not complete, with the Backup Progress window showing only "Stage 4 of 4: Finalising". Cause This is a known issu...
Symptom The RedApp shows Microsoft Exchange backups to have completed with errors or warnings. Further investigation reveals XML parsing exceptions, which...
Symptom
Backups are missed, and nothing happens when you subsequently attempt to launch the ESE agent.
Solution
1. Open Services in Windows and lo...
Background This article contains information on how to temporarily disable throttling of the Exchange Web Services (EWS) API, which may improve the perform...
Where VSS settings are not accessible from the GUI, the following commands can be run from an elevated command prompt: To show the current volume shadow...
Symptom A backup fails with the error "VSS snapshot creation failed (0x8004231f; insufficient storage)". Solution To prevent this, you have...
Symptom A backup completes with the following warning in the ESE logs: WARN : The SQL Server file 'xx\xx\xxx' can be backed up more consistently ...
Symptom The backup task for SIMS’s Discover component fails with the following error: ERROR : 22:00:49 [Discover] Database 'servername\sims,DISCOVER&#...
Symptom A backup fails with the following error: Could not prepare for snapshot creation (VSS writer in an unexpected state): writer error
(not retryabl...
Symptom When attempting a Full System Recovery of a Windows system from a local copy, the following error presents after selecting the GUID folder: "...