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Service status
Posted: 28 July 2025, 14:40 UTC
As part of our continued commitment to delivering a world-class partner experience through the merger of Redstor and Titan...
Posted: 25 July 2025, 14:13 UTC
We have made changes to our network requirements. For optimal functioning of our software, please ensure that you have al...
Posted: 25 July 2025, 10:00 UTC
Redstor Entra ID backups stopped running at approximately 07:34 UTC on Thursday 24 July and have not resumed. Our team is...
Posted: 18 July 2025, 11:09 UTC
We have become aware of an issue affecting connectivity to UKDC5, our secondary site in the UK. Accounts located on ukdc4s...
Posted: 15 July 2025, 05:47 UTC
As part of our commitment to keep our hosting environments secure and operating at the highest standard, we will be perfor...
Posted: 04 July 2025, 10:57 UTC
We are ending support for our QuickBooks backup product on 31 July 2025. After this date, you will not be able to perform ...
Posted: 27 June 2025, 11:00 UTC
An issue has been identified affecting newly collected emails with attachments on cloud backup agent v25.5.26.1034. Affe...
Posted: 23 June 2025, 12:02 UTC
We are in the process of updating the IP addresses of some AccountServers, which may cause connection issues for older SE ...
Posted: 20 June 2025, 10:34 UTC
On the morning of Wednesday 18 June 2025, dashboards in the RedApp showed no information between approximately 07:30 and 0...
Posted: 12 June 2025, 13:42 UTC
Following on from maintenance to UKDC4 SS81, UKDC5 MS81 has been promoted to primary status to maintain data consistency. ...