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Service status
Posted: 21 October 2025, 10:53 UTC
Status: Resolved
Description: A number of customers may have experienced missed or failed backups for the last day. ...
Posted: 20 October 2025, 10:20 UTC
Status: Resolved
Description: In areas supported by East-US-1 AWS customers may see service degradation for Azure VM...
Posted: 13 October 2025, 08:31 UTC
We are currently investigating reports of cloud to cloud backups being delayed in the UK processing region since yester...
Posted: 09 October 2025, 10:39 UTC
We are currently investigating reports of the RedApp being unresponsive. Further information will be posted here as it...
Posted: 07 October 2025, 22:07 UTC
Posted 8 October 2025 12:32 (UTC+02:00): From approximately 08:00 UTC on Tuesday, 7 October 2025, our systems began re...
Posted: 24 September 2025, 12:55 UTC
We are aware that redstor.com is currently unavailable. Our teams are actively investigating and working to resolve ...
Posted: 24 September 2025, 12:52 UTC
Some users may have experienced issues accessing the Platform between 11:30 and 12:45 UTC. The underlying problem ...
Posted: 12 September 2025, 11:55 UTC
On Wednesday 10 September 2025, the RedApp suffered an outage due to a temporary backend service failure. Redstor bec...
Posted: 06 August 2025, 11:50 UTC
Between 10:26 and 10:49 UTC on Wednesday 6 August 2025, some users reported being unable to log into the RedApp. After e...
Posted: 30 July 2025, 12:15 UTC
As part of our transition to a unified CyberSentriq support platform, we’ll be performing maintenance on our Support Porta...