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Service status
Posted: 04 July 2025, 10:57 UTC
We are ending support for our QuickBooks backup product on 31 July 2025. After this date, you will not be able to perform ...
Posted: 27 June 2025, 11:00 UTC
An issue has been identified affecting newly collected emails with attachments on cloud backup agent v25.5.26.1034. Affe...
Posted: 23 June 2025, 12:02 UTC
We are in the process of updating the IP addresses of some AccountServers, which may cause connection issues for older SE ...
Posted: 20 June 2025, 10:34 UTC
On the morning of Wednesday 18 June 2025, dashboards in the RedApp showed no information between approximately 07:30 and 0...
Posted: 12 June 2025, 13:42 UTC
Following on from maintenance to UKDC4 SS81, UKDC5 MS81 has been promoted to primary status to maintain data consistency. ...
Posted: 10 June 2025, 12:35 UTC
Due to necessary maintenance, customers may experience a delayed starting time for backups to the UKDC4 SS81 StorageServer.
Posted: 05 June 2025, 10:09 UTC
As part of essential maintenance, ZADC1 will be offline for approximately 20 minutes today between 10:15 and 10:45 UTC. A...
Posted: 02 June 2025, 13:16 UTC
As part of our commitment to keep our hosting environments secure and operating at the highest standard, we will be perfor...
Posted: 20 May 2025, 14:02 UTC
Status: Completed
Description: As part of our commitment to keep our hosting environments secure and operating at the hi...
Posted: 20 May 2025, 13:56 UTC
Status: Completed
Description: As part of our commitment to keep our hosting environments secure and operating at the hi...