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Service status

Redstor internal systems upgrade – Technical Service Desk (Phase 2/3)
Posted: 28 January 2025, 11:45 UTC Status: Change deployed Description:  As part of our commitment to modernise and optimise our systems, we are continu...
Redstor internal systems upgrade – Technical Service desk (Phase 1/3)
Posted: 13 January 2025, 12:22 UTC Status: Change deployed Description:  As part of our commitment to modernize and optimize our systems, we are replaci...
Redstor internal systems upgrade
Posted: 19 November 2024, 11:47 UTC Status: Improvement Description:  Starting today, Redstor will be upgrading its internal systems, including billing ...
Change to IP addresses for EU Storage Region
Posted: 21 October 2024, 14:44 UTC Status: Change deployed Description:  Storage for the EU region is being consolidated and will now be accessed via sp...
Redstor support tickets are moving to the Redstor Platform
Posted: 14 October 2024, 14:40 UTC Status: Improvement Description:  As part of our ongoing efforts to streamline your experience, we will be doing away...
Operational disruption due to severe weather (USA)
Posted: 09 October 2024, 13:03 UTC Status: Resolved Description:  Our Florida operation is experiencing disruptions due to severe weather conditions. C...
Operational disruption due to storm 'Milton' (USA)
Posted: 07 October 2024, 12:58 UTC Status: Resolved Description:  Due to the impacts of storm 'Milton', our Florida operation is experiencing te...
Unplanned maintenance UKDC1
Posted: 25 September 2024, 12:43 UTC Status: Resolved Description:  Unplanned maintenance is affecting a server in Redstor's UKDC1 data centre. Sco...
Planned maintenance UKDC1
Posted: 24 September 2024, 09:43 UTC Status: Resolved Description:  A planned maintenance will be conducted affecting a subset of servers in Redstor'...
UK storage IP ranges extended
Posted: 05 August 2024, 09:23 UTC Status: Change deployed Description:  We have extended our UK storage IP ranges. To ensure your backups continue to ru...