Home My Tickets New Ticket Knowledge Base
Documentation

TitanHQ Platform

WebTitan(Sugarloaf 5.01+)

WebTitan(4.17 or Earlier)

SpamTitan(Skellig 9.00+)

SpamTitan(8.00 or Earlier)

SafeTitan

ArcTitan

EncryptTitan

Service status

Redstor data centre network firmware maintenance (ZADD2)
Posted: 12 May 2025, 14:56 UTC Status: Completed Description:  As part of our commitment to keep our hosting environments secure and operating at the hi...
Redstor data centre network firmware maintenance (ZADD2)
Posted: 08 April 2025, 14:03 UTC Status: Maintenance Description:  As part of our commitment to keep our hosting environments secure and operating at th...
Slow or missed M365 backups (UK/US storage regions)
Posted: 02 April 2025, 21:00 UTC Status: Resolved Description:  Customers with Microsoft 365 backup accounts may see slow or missed backups in the UK an...
Redstor data centre network firmware maintenance
Posted: 17 March 2025, 08:30 UTC Status: Maintenance Description:  As part of our commitment to keeping our hosting environments secure and operating at...
Redstor Experience Cloud launch: 18 March 2025
Posted: 10 March 2025, 08:05 UTC Status: Change deployed Description:  Redstor Support’s Experience Cloud will provide a unified interface for partners ...
Redstor internal systems upgrade – Technical Service Desk (Phase 2/3)
Posted: 28 January 2025, 11:45 UTC Status: Change deployed Description:  As part of our commitment to modernise and optimise our systems, we are continu...
Redstor internal systems upgrade – Technical Service desk (Phase 1/3)
Posted: 13 January 2025, 12:22 UTC Status: Change deployed Description:  As part of our commitment to modernize and optimize our systems, we are replaci...
Redstor internal systems upgrade
Posted: 19 November 2024, 11:47 UTC Status: Improvement Description:  Starting today, Redstor will be upgrading its internal systems, including billing ...
Change to IP addresses for EU Storage Region
Posted: 21 October 2024, 14:44 UTC Status: Change deployed Description:  Storage for the EU region is being consolidated and will now be accessed via sp...
Redstor support tickets are moving to the Redstor Platform
Posted: 14 October 2024, 14:40 UTC Status: Improvement Description:  As part of our ongoing efforts to streamline your experience, we will be doing away...