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Service status
Posted: 07 December 2023, 08:00 UTC
Symptoms: Data transfer over NAPAfrica links experiencing degradation, leading to extended backup/restore durations. ...
Posted: 23 November 2023, 08:00 UTC
Symptoms: Degraded connectivity, backup/restore failures/errors/timeouts Service impact: Backup tasks, restore task...
Posted: 15 November 2023, 08:00 UTC
Symptoms: Attempts to recover data using the InstantData Temporary ('IDT') option: IDT virtual volume will ...
Posted: 21 November 2023, 15:35 UTC
Symptoms: Email notifications from Redstor Support and Redstor knowledge pages (support.redstor.com) to Gmail address...
Posted: 11 October 2023, 07:00 UTC
Symptom: Delays receiving emailed reports and RedApp emails. Scope: Organisations using Microsoft 365. Cause: Issu...
Posted: 05 October 2023, 07:00 UTC
What's changing? The ability to perform certain tasks in the Console will be disabled for all Groups/Collections a...
Posted: 31 August 2023, 07:00 UTC
Description: We’re experiencing a number of issues affecting the metadata search functionality. Scope: Metadata searc...
Posted: 30 August 2023, 07:00 UTC
Description: An ongoing incident at an upstream cloud service-provider is causing delays to the backup schedule for clo...
Posted: 18 May 2023, 07:00 UTC
Our ticketing system software vendor has informed us that they will be disabling the ability to sign in using Microsoft aut...
Posted: 29 March 2023, 07:00 UTC
Symptom: After updating to SIMS Spring 2023 release, the backup task for SIMS’s Discover component in ESE fails, with an ...