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Microsoft Issues impacting RedApp and Console users in South Africa
Posted: 14 March 2024, 08:00 UTC Symptoms:  Users may be unable to login to RedApp or the Console from South Africa Service Impact:  An Azure outage to S...
Deploy ‘Machines’ fails with error
Posted: 20 February 2024, 08:00 UTC Symptoms:  Newly deploying Machines base-product within the RedApp fails with error. Service Impact:  New deployment ...
Ivanti vulnerability advisory
Posted: 24 February 2024, 08:00 UTC Description: Ivanti has published an updated advisory detailing a number of vulnerabilities. Scope: Connect Secure an...
Delays in generating reports
Posted: 19 January 2024, 08:00 UTC Symptoms:  Delays in delivery of scheduled (Email) reports; delays/timeouts of ad hoc report generation. Service Impac...
Delay in event/task reporting
Posted: 05 January 2024, 09:00 UTC Symptoms:   Delayed information updates relating to backup/restore tasks that completed after 2024-01-03 10:00 UTC . S...
Connectivity Degradation to ZADC1 via NAPAfrica
Posted: 07 December 2023, 08:00 UTC Symptoms:  Data transfer over NAPAfrica links experiencing degradation, leading to extended backup/restore durations. ...
ZADC1 connectivity degradation
Posted: 23 November 2023, 08:00 UTC Symptoms:  Degraded connectivity, backup/restore failures/errors/timeouts Service impact:  Backup tasks, restore task...
InstantData IDT and FSR restore problems
Posted: 15 November 2023, 08:00 UTC Symptoms: Attempts to recover data using the InstantData Temporary ('IDT') option: IDT virtual volume will ...
Service desk emails to Gmail delayed or contain empty information fields
Posted: 21 November 2023, 15:35 UTC Symptoms:  Email notifications from Redstor Support and Redstor knowledge pages (support.redstor.com) to Gmail address...
Delays receiving reports/mails
Posted: 11 October 2023, 07:00 UTC Symptom:  Delays receiving emailed reports and RedApp emails. Scope:  Organisations using Microsoft 365. Cause:  Issu...